Wholesale T&CS

WHOLESALE ACCOUNT APPROVAL

WHOLESALE ACCOUNTS ARE RESERVED FOR BRANDS AND COMPANIES OPERATING IN THE PRINTABLE INDUSTRY. MINIMUM REQUIREMENTS MUST BE MET TO BE CONSIDERED. BLANKS FACTORY RESERVE THE RIGHT TO DEACTIVATE ACCOUNTS SUSPECTED OF ABUSING PREFERENTIAL PRICING FOR PERSONAL USE OR RESELLING GARMENTS WITH NO BRANDING ON THEM AT ANY TIME. 

ORDERS

ONCE ORDERS ARE PLACED IT MAY NOT BE POSSIBLE TO CHANGE BEFORE DISPATCH AS IT MAY HAVE ALREADY LEFT THE WAREHOUSE

ONCE GOODS ARE RECEIVED IT IS THE CUSTOMERS RESPONSIBILITY TO CONDUCT A THOROUGH QUALITY CHECK OF ALL ITEMS. REFUNDS AND REPLACEMENTS CAN ONLY BE PROCESSED PRIOR TO GARMENT MODIFICATIONS SUCH AS PRINTING, DYE, RELABELLING ETC. FOR ANY ERRORS WITH YOUR ORDER CONTACT ORDERS@BLANKSFACTORY.COM AND WE WILL WORK TO RESOLVE THE ISSUE AS SOON AS POSSIBLE.

RETURNS

WHOLESALE CUSTOMERS ARE RESPONSIBLE FOR THE INSPECTION OF GOODS BEFORE CUSTOMISING. PRODUCTS THAT ARE PRINTED, WASHED, DYED, RELABELLED OR DECORATED ARE NON-RETURNABLE. IF YOU ARE SHIPPING ORDERS DIRECTLY TO YOUR PRINTER, PLEASE ENSURE THEY FOLLOW THE SAME POLICY. ONCE THE GOODS ARE PRINTED WE CANNOT ACCEPT AN EXCHANGE OR RETURN OF GOODS. WE ARE NOT LIABLE TO CONTRIBUTE TO ANY SCREEN PRINTING COSTS OR PAY FOR REPRINTING UNDER ANY CIRCUMSTANCES.

PLEASE NOTE. AS READY FOR DYE (RFD) ITEMS ARE CUSTOM DYED, ALL SALES ARE FINAL AND THEREFORE ARE NOT ELIGIBLE FOR AN EXCHANGE OR CREDIT.

*ALL WHOLESALE RETURNS WILL BE CHARGED A 15% RESTOCKING FEE WHICH WILL BE DEDUCTED FROM THE TOTAL ORDER VALUE.

SHIPPING IS NON REFUNDABLE. 

ANY FURTHER QUESTIONS PLEASE CONTACT INFO@BLANKSFACTORY.COM

IF YOU REQUIRE BRANDING + EMBELLISHMENT SERVICES PLEASE FILL OUT A NEW JOB FORM HERE.